Company Policy
Wig/Extension Maintenance
-We Are not Responsible for how buyer installs/alters their wig/extensions (this includes but not limited to Styling and heat styling, Lace tinting, Lace cutting, Chemical altering, Coloring / Bleaching, Excessive Product Usage, or poor handling.)
-It is up to the buyer to maintain and properly install their wigs/extensions to ensure its Longevity.
- For best results it is recommended that you have your wigs/extensions maintenance and any chemical change by The Dreya Michelle Brand or any professional .
Email Consent
By completing a purchase from The Dreya Michelle Brand and providing your email address and cell phone number you will be automatically added to our subscribers list. You will receive information regarding your order status and updates within the company. You will also receive promotional information such as sales and launches. You May Unsubscribe at any time.
We kindly ask that customers contact us directly regarding any order concerns before initiating a payment dispute or chargeback. Fraudulent or unauthorized disputes may be investigated and documented accordingly.
Orders flagged for verification may require additional authorization before processing. This is to protect against unauthorized transactions and ensure order security.
Failure to provide requested verification information within the requested timeframe may result in order cancellation
Canceled orders and refund may be subject to applicable payment processing and transaction fees that are non refundable to The Dreya Michelle Brand.
By completing a purchase with The Dreya Michelle Brand, you acknowledge and agree to all store polices and terms listed throughout our website.