Shipping Policy.

Shipping Policy

All orders are shipped through FedEx.

Orders over $300 will require a signature upon delivery for security purposes.

Standard shipping typically takes 2–5 business days once the order has been shipped. Please note that shipping times are separate from processing times. Processing times vary by product and are listed within each individual product description.

All packages include up to $100 insurance coverage through the shipping carrier.

Once a tracking number has been generated and the package has been transferred to the shipping carrier, The Dreya Michelle Brand is not responsible for delays, lost packages, damaged packages, or delivery issues caused by the shipping carrier. However, we will do our best to assist customers in resolving shipping-related concerns whenever possible.

Estimated delivery dates are provided by the shipping carrier and may change due to carrier delays, weather conditions, holidays, or other unforeseen circumstances beyond our control.

For assistance regarding an active shipment, please contact FedEx directly using the tracking information provided within your shipping confirmation email.
Fedex Customer Service: 1-800-463-3339

Digital products, including tutorials, eBooks, vendor lists, and courses, are automatically delivered to the email address entered at checkout. Please ensure all contact information is entered correctly before completing your purchase. Due to the nature of digital products, all digital sales are final and non-refundable.